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Policies & Procedures

POLICIES & PROCEDURES

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  • Price Confirmations and Binding Agreement

  • Anti-money Laundering

  • Good Funds

  • Cancellation of Orders

  • Shipment of Your Order

  • Acknowledgment of Risk

  • Professional Disclosure

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PRICE CONFIRMATIONS AND BINDING AGREEMENT

Once you have placed an order to buy precious metals from Borger Capital Group LLC (“BCG”), you have entered into a binding agreement. When ordering over the phone, the price at which your order is placed is the locked-in price. Your invoice and invoice number will be sent to you via email. You must ensure that your payment is sent to "Borger Capital Group" via bank wire. 

 

ANTI-MONEY LAUNDERING

Borger Capital Group LLC uses all of its commercially reasonable efforts to comply with applicable FinCEN anti-money laundering laws. Our full AML policy is available under the AML Program section.


GOOD FUNDS

“Good funds” refers to the moment we receive your payment. Additional delays may occur if your bank does not cooperate in assisting us with the information needed to verify your transaction.


CANCELLATION OF ORDERS

Once we have issued a confirmation number, all prices are locked-in, and the buyer has entered into a binding agreement. It is not our intention to enter into buying and/or selling transactions, accepting the risks involved only to have them cancelled. Once the price is locked in for you the transaction may not be cancelled.


SHIPMENT OF YOUR ORDER

BCG orders are shipped from its storage facilities via UPS (and under certain circumstances, via Federal Express and/or USPS). Each package ships fully insured and requires a signature upon delivery. If your package is lost, stolen, or damaged while in transit to you it will be covered by these insurance policies. However, neither we, nor our suppliers and affiliates, will accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature. Or, you have given them instructions to leave your package with someone else such as a building manager, neighbor, drop-off location such as Mailboxes etc., The UPS Store, etc. Insurance is VOIDED once the package has been signed for, whether by you or another representative at the address you have specified. If metals are lost or damaged in transit, it is our responsibility to pursue any claim with the insurance company. If we determine the package is lost, stolen, or damaged, BCG, or our suppliers and affiliates, will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion. You hereby waive any right to file a claim or receive payment from the insurance company with respect to lost or damaged metals purchased by you and shall cooperate with BCG in filing and pursuing any claim. You hereby agree and acknowledge that your only right or remedy is to receive replacement metals or have your money refunded. From the date of shipment, you have 30 days to communicate that a package has gone missing, after which time we will no longer extend our insurance guarantee to the customer.


ACKNOWLEDGMENT OF RISK

The purchase of coins or bullion items is highly speculative and involves substantial risk. As in other markets, coin or bullion prices can be extremely volatile and will rise and fall depending upon market conditions. Therefore, before purchasing coins or bullion, you should first have adequate cash reserves and other assets to absorb a potentially significant (and possibly total) loss. Historically, few coins or bullion items have appreciated dramatically in the short term. Therefore, purchasers should recognize that it might be necessary to hold coins for a 3 to 5 year period, or even a 5 to 10 year period, to have any chance of realizing a significant gain. You acknowledge and agree that you are entering into the transaction to purchase precious metals from BCG freely and voluntarily and not relying upon BCG for any representations or warranties. You represent and warrant that you have sufficient knowledge to enter into the transaction and assume the risks of such transaction.

 

PROFESSIONAL DISCLOSURE

Borger Capital Group, LLC maintains a strictly transactional relationship with their customers concerning precious metals transactions. It is essential to understand that these transactions do not constitute investment advice or financial advice of any kind.

We do not engage in providing investment recommendations. Additionally, Borger Capital Group LLC does not perform portfolio analysis or assess the suitability of precious metals transactions for individual customers. These responsibilities lie solely with the customer's investment advisor, who is equipped to provide personalized investment guidance and ensure the suitability of financial products for their clients' specific needs and circumstances.

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By engaging in transactions with Borger Capital Group LLC customers acknowledge that they are acting independently and are not relying on Borger Capital Group LLC for investment advice or financial decisions.

For any investment advice or to discuss the suitability of precious metals in your portfolio, please consult with a qualified investment advisor.

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Borger Capital Group LLC cannot provide tax or legal advice and will not advise as to the tax or legal consequences of purchasing or selling precious metals or opening a Precious Metals IRA. Individuals should consult with their investment, legal or tax professionals for such services.

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